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Parts, accessories, and fitment questions

Automotive Fitment Example

A generic example for specialty parts shops that need vehicle details, product interest, and a clean handoff before confirming fitment or price.

Home/Auto/Fitment

Vehicle fitment

Ask the questions a parts team needs

Ask year, make, model, trim, drivetrain, current modifications, intended use, and product category.

Product interest

Turn browsing into a quote-ready note

Ask about brand interest, budget range, installation needs, shipping location, and whether the caller wants expert help.

Confirmation

Keep final fitment human

The assistant can gather context and explain categories, but the shop confirms compatibility, inventory, price, and warranty.

Call Playbook

What it handles

  1. Identify the vehicleCollect the full vehicle profile before product recommendations.
  2. Clarify the goalAsk whether the caller wants appearance, capability, towing, off-road, performance, or replacement parts.
  3. Prepare human reviewSave the fitment note, product category, budget, install need, and contact preference.

Team Review

Details worth saving

  • Year/make/model/trim
  • Current modifications
  • Product category
  • Use case
  • Install or shipping need
  • Callback preference

Boundaries

What stays with people

  • Do not guarantee fitment, inventory, delivery, price, or warranty.
  • Do not provide safety-critical installation instructions.
  • Escalate unusual vehicle setups or compatibility questions to staff.